Terms and Conditions

1. Detailed description of goods and/or services
(DroneGear) is a business in the Drone Retail industry that sells Drones and Accessories .
2. Delivery policy
Subject to availability and receipt of payment, requests will be processed within 7 days and delivery confirmed by way of courier services . (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
3. Export restriction (n/a)
The offering on this website is available to South African clients only.
4. Return and Refunds policy
The provision of goods and services by (DroneGear) is subject to availability. In cases of unavailability, (DroneGear) will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0 % administration fee.
(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
5. Customer Privacy policy
(DroneGear) shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569 .
6. Payment options accepted
A) Payment may be made via Visa and MasterCard.
7. Card acquiring and security
A) Card transactions will be acquired for (DroneGear) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
8. Customer details separate from card details
Customer details will be stored by (DroneGear) separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
9 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
10 Responsibility
(Dronegear) takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
11 Country of domicile
This website is governed by the laws of South Africa and (DroneGear) chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature.
12 Variation
(DroneGear) may, in its sole discretion, change this agreement or any part thereof at any time without notice.
13 Company information
This website is run by DroneGear (sole trader / private company / close corporation) based in South Africa trading as DroneGear and with registration number Tba and Jacques Van Jaarsveld (Director(s)/Member(s)/Owner(s)).
14 (DroneGear) contact details
Company Physical Address: Car of Inanda Rd and Link Road, Link Hills Shopping Centre, Shop 109B, Waterfall, 3610
Email:sales@dronegear.co.za
Telephone: +27 (72) 5269206

 

Pricing and Availability

All prices are quoted in Rand (ZAR) and are inclusive of VAT unless otherwise specified. All item prices are exclusive of delivery charges. We list availability information for products sold on the website, including on each product information page. We cannot be more specific about availability than what is stated on the site. Dates are not guaranteed and should not be relied upon. As we process your order, we will inform you by email if any products are subsequently found to be unavailable.

Despite our best efforts, a small number of the products on the website may be miss-priced. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, not honour the stated price and charge the correct price. We will contact you for instructions before shipping the products or cancel your order and notify you of such cancellation. Should the product show a zero balance, it would likely be system error and we will charge the full correct retail price of that specific item.

At certain time and under specific conditions we reserve the right to pre-register certain products.

Events beyond our Reasonable control.

Errors:

a.  We shall take all reasonable efforts to accurately reflect the images, description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save – in the case of any incorrect purchase price – to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy

b. Dronegear shall not be bound by any incorrect information regarding our products displayed on any third party websites. Dronegear will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause that is beyond our reasonable control. This condition does not affect your statutory rights.